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Outside counsel rates are rising in a way that budget discipline alone cannot absorb. For General Counsel and Legal Operations leaders, the question is rarely whether external support is justified. It is whether the organisation can clearly explain what it is paying for, and whether it can see cost movement early enough to do something about it. That is the real pressure point. The traditional response has been to negotiate harder on rates and tighten billing guidelines. Both still have...
Intake & Matter Management